Client Change Manager

Reason Group is seeking an experienced Change Manager to support transformation initiatives across systems, processes, and organisational reform programs. The role focuses on driving adoption, engagement, and workforce readiness through structured change, communication, and training delivery. Opportunities are available across active projects and bids, with flexibility for remote or hybrid work.Key ResponsibilitiesDevelop and deliver change management, communication, and training plans.Design and execute communication, engagement, and training plans that drive awareness and participation.Lead the development of training needs analyses, learning content, and end-user training materials.Coordinate and facilitate workshops, focus groups, and feedback sessions to embed change and gather insights.Create help guides, SOPs, and training materials to support end-user adoption.Facilitate workshops and support readiness and benefits realisation.Collaborate with HR, ICT, and project teams to embed change activities into delivery.Skills and ExperienceProven experience in organisational or digital transformation programs.Knowledge of change frameworks (Prosci, ADKAR, or equivalent).Good to have exposure to ServiceNow HRSD or workflow automation platforms.Relevant tertiary qualification; certification in change management desirable.Security Clearance Requirement: Minimum Baseline Why join usReason Group is always looking to attract people who are looking to advance their careers, have unique skills, who are collaborative and bring a can-do attitude to deliver value to clients, every day.Advance your career to work on meaningful and varied projects with great people.Enjoy the people-first culture, well-being, fun and happiness.Be part of a growing, sovereign Australian technology business.An innovative workplace where you can own your work, think different, and create impact.An Inclusive workplace where we celebrate our diversity, and you will feel like you belong.Professional development and pathways to learn, grow and be mentored by our leaders.Handsomely rewarded for performance.About Reason GroupReason Group is a homegrown Australian business and technology services firm that specialises in digital government to make government easier for those who deliver it and the people it serves. Our brand promise is to help find better ways to deliver value for our clients.We are agile with end-to-end capabilities and a track record of consistent delivery across many government portfolios. We accelerate the design of modern government platforms and service delivery that support future economic growth and social outcomes. We bring whole-of-government insights and offer breakthrough strategic advisory, business management and digital delivery services working across some of the biggest government reforms.