Client Onboarding Specialist

Company DescriptionOrient Futures Singapore, a wholly owned subsidiary of Shanghai Orient Futures Co., Ltd and Orient Securities Co., Ltd, operates under a Capital Market Services (CMS) License by the Monetary Authority of Singapore (MAS). We offer a comprehensive range of capital markets products, including Exchange Traded Derivatives, OTC Derivatives, and Leveraged Forex, with 24-hour client support. As a member of major exchanges like SGX, APEX, and ICE SG, Orient Futures Singapore aims to connect global markets with China. The firm leverages technology, big data, and AI to scale and deliver personalized, data-driven client services.Role DescriptionThis is a full-time, on-site for a Client Onboarding Specialist (Senior Associate) role that requires you to work collaboratively with both internal and external stakeholders to support the Sales team with the entire end-to-end client onboarding process. Broadly, the role includes performing client due diligence, obtaining and verifying client documentation, name screenings, client profiling and client risk assessments. Key Responsibilities:Take ownership of new account opening requests, account maintenance, and periodic client account reviews.Coordinate closely with Sales, Risk, Legal, Compliance, Technology, and Operations departments to ensure completeness and accuracy of onboarding and review processes.Facilitate membership with exchanges and manage sub-account openings for client electronic trading access.Collaborate with Project Managers, Vendors, and Management to streamline or automate onboarding processes, ensure compliance with new regulations, reduce turnaround time, and enhance client experience.Service existing clients by managing account requests and applications for new exchanges/products.Key Requirements:Bilingual in English and Mandarin (written and spoken) strongly preferredPractical experience with corporate KYC due diligence, client onboarding, and periodic review.Knowledge of FATCA/CRS requirements and ability to perform reasonableness checks.Strong team player with the ability to work independently in a fast-paced environment.Excellent time management, communication, and organizational skills.Diploma or Degree in a relevant field such as Business Administration, Law, Risk Management, Compliance, or Banking/Financial Services1–3 years of relevant experience in financial services or related industries