Emma of Torre.ai

Client Relationship Manager

Posted: 2 hours ago

Job Description

I’m helping Bondoc Roofing find a top candidate to join their team full-time for the role of Client Relationship Manager.You'll drive sales growth and build lasting client relationships remotely.Compensation:USD 7 - 10/hourLocation:Remote (anywhere)Mission of Bondoc Roofing:"Our mission is to deliver exceptional roofing service with integrity and care, building lasting relationships through reliability, continuous improvement, and a passion for our community."What makes you a strong candidate:You are proficient in Microsoft Excel, Google Sheets, Data entry, Customer relationship management (CRM), CRM tools.You have +2 years experience in Sales.English - Fully fluentSpanish - Fully fluentResponsibilities and more:We’re looking for Client Relationship Managers to join our dynamic team. This is an exciting opportunity for someone who is sales-driven, customer-focused, and ready to make a real impact on our sales process and client relationships.Location: RemoteSalary: $320/week (first 90 days) | $400/week (after 90 days)Schedule: Monday to Friday, some SaturdaysHours: 10 AM - 7 PM CT (40 hour work week)Job Type: Full-timeBenefits:* Paid time off* Paid training* Company-provided phone numberWhat you’ll do:* Build strong product knowledge to better serve customers.* Manage data entry, scorecards, and sales activity in the CRM.* Meet and exceed sales goals while delivering excellent service.* Identify opportunities to grow and optimize the sales pipeline.* Support Roof Advisors with estimates, project details, and RoofSnap sketches.* Communicate with clients regularly throughout the sales cycle.* Assist with insurance claims and supplement negotiations.* Collaborate with the sales team in weekly meetings to review progress.* Collect payments and discuss financing options with clients.* Provide administrative support (DocuSign, clerical tasks, production handoffs).* Track metrics (closing ratios, RPA) to measure performance and forecast growth.What you bring to the table:* Sales experience: 2+ years of proven success in sales.* Customer relationship management: 1 year (preferred).* Clear communication: Ability to convey information clearly and effectively, both verbally and in writing.* Customer-centric attitude: Passion for building strong client relationships and delivering excellent service.* Tech savvy: Proficiency with Microsoft Excel/Google Sheets and experience with CRM tools.* Construction knowledge (preferred): Familiarity with the construction industry, specifically roofing, is a plus.* Bilingual (required): Fluency in English and Spanish is required.* Adaptability: Ability to pivot and thrive in a fast-changing environment.* Technology: A second screen monitor is required for this position to work efficiently.Why Bondoc Roofing:* Growth opportunities: We’re a fast-growing company, and we want you to grow with us.* Comprehensive benefits: Paid time off, paid training, and work-from-home.* Supportive team environment: Work with a passionate and dedicated team where you can make a difference.About Bondoc Roofing:Since 2010, Bondoc Roofing has been a trusted, family-owned roofing company serving San Antonio and the surrounding hill country areas. We pride ourselves on our commitment to excellence, community impact, and creating lasting relationships. Our mission is to provide exceptional care, eliminate uncertainties, and maintain strong connections with clients long after the job is complete.We believe in our core values:* Get Stuff Done* Better Every Day* Passion for the BrandIf you're ready to join a fast-paced team where growth opportunities are limitless, this could be the role for you!Application process: Only one step: Complete a one-way video interview!Job benefits:Paid Time OffPaid TrainingCompany Provided Phone Number

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