Client Services Executive

We are looking for Client Services Executive to provide dedicated assistance to our clients in various day-to-day operational and production related tasks. This cross-functional role will focus on supporting clients and coordinating with the production team, (initially, non-client-facing). These include daily checking of reports, documentation, task coordination and client services.The ideal candidate is highly experienced with dealing with clients and has a deep understanding of operational efficiencies. The candidate is required to have outstanding spoken English communication skills. As the role evolves, there may be an opportunity to grow into a client-facing position and manage accounts directly, based on performance and capability.Key ResponsibilitiesCX and Data Support:Assist the CX team in providing support to clientsReport & Analysis SupportCoordinate with the production team to edit and address or deliver client requests in a timely and efficient manner. Ensure the quality and accuracy of all reports and visual presentations.Administrative & Sales Operations SupportMaintain the CX teams internal database, assist in follow-ups, and manage shared calendars.Handle other administrative tasks including coordinating via email, managing client inquiries, and assisting in internal communications.Bachelors degree in Business Administration, Marketing, Communications, or a related field is a plus.Strong background in client relations or sales Strong communication skills (verbal and writtenTime management and ability to handle multiple remotelySelf-motivated and result-drivenCustomer relationship management (especially if client-facing responsibilities may come later)Proficiency in Microsoft Office or Google WorkspaceFamiliarity with virtual collaboration tools (e.g..Slack, Zoom,Microsoft Teams)Can work from 8AM-5PM or 9AM-6PM Monday to FridayCan be able to attend meetings on weekends.Other RequirementsInternet connection minimum of 10MbpsBackup internet connection/hotspot connectionLaptop/PC minimum of 10GB memoryBackup working device in case of emergency