Online Customer Service Representative

Assist customers via online chat and email with inquiries and order issues.Provide accurate product information and support to enhance customer satisfaction.Handle customer complaints with empathy and actively seek resolutions.Maintain detailed records of customer interactions and feedback.Collaborate with team members to improve service processes.RequirementsEducational Qualifications: High School Diploma or equivalent.Experience Level: Entry-level; no previous experience required.Skills and Competencies: Strong communication skills and basic computer proficiency.Qualities and Traits: Patience, adaptability, and a customer-oriented mindset.Responsibilities and Duties: Ability to follow guidelines and work in a team environment.