Clinical Support Specialist

Are you in the early stages of your career and ready to take the next step?We're partnering with a respected global medical device organisation to recruit a Clinical Support Specialist-ideal for someone with 3-5 years' experience looking to grow, develop, and make a real impact in the clinical environment.As a brand with great training and promotes from within, this role has meaningful variety, strong mentorship, and a clear pathway for progressionAbout The RoleAs the Clinical Support Specialist in the Sports Medicine portfolio, you'll play a pivotal part in ensuring surgeons, theatre teams, and wider clinical customers receive outstanding product support. You'll become a trusted partner in the operating theatre, offering hands-on guidance, training, and in-servicing as required.Working closely with the sales team, you'll help drive key business objectives through exceptional product knowledge, seamless clinical training delivery, and consistent customer care.This is a Monday to Friday role with home office set up and regional travel.Key ResponsibilitiesProvide outstanding clinical support across a portfolio of orthopaedic productsSupport surgical procedures in the operating theatre on an 'as required' basisManage training and in-servicing schedules, aligned with sales and marketing strategiesImprove operating efficiencies, including managing surgeon preferences and coordinating with warehouse and customer service teamsMaintain customer profiles, preferences, and shared calendar accuracyContribute to a positive team culture with strong communication and collaborationProvide occasional Territory Manager support, gaining great development exposureWhat You'll BringExperience & Education (3-5 years):3-5 years' experience in a medical or theatre setting, or tertiary qualifications in a medical or science-related field.Experience within orthopaedics/MSK is essential.Solid understanding of the NZ public and private healthcare system.Technical & Professional SkillsStrong clinical and technical understanding of medical devices.Confident operating in the theatre environment.Good grasp of sales processes and customer engagement.Proficiency in MS Office and strong administrative capability.Personal CompetenciesEnthusiastic, solutions-focused, and committed to exceeding customer expectations.Excellent communication, presentation, and relationship-building skills.Strong planning, time management, and execution ability.High levels of integrity, initiative, and attention to detail.Why This Role?This is a fantastic opportunity for someone early in their career who wants to:Step into a dynamic, hands-on clinical support roleBuild strong theatre and customer relationshipsGrow into future sales or senior clinical rolesJoin a supportive, well-resourced global organisationContribute to improved patient outcomes through best-in-class medical technologyIf you're driven, clinically confident, and eager to develop your career in medical devices, we'd love to hear from you.Apply now or get in touch for a confidential chat.Reference: 215147To apply online, please click on the apply button.Alternatively for a confidential discussion please contact Deb Glen on +64 27 203 5661 or dglen@frontlinehealth.co.nz quoting the reference number above.Not quite the job for you but know someone who would love to know about this role? Please pass it on. If they are successful, we will give you a *$500 voucher of your choice. See our website for more details: https://www.frontlinerecruitmentgroup.com/terms-of-use/health-auckland/Note: Not all our current vacancies are listed on job boards. Check out our Frontline Health website for a complete listing www.frontlinerecruitmentgroup.com/frontline-health-auckland-new-zealand/You can also connect with us via our social accounts for industry news, job seeking tips, and to be the first to know about new job openings!www.facebook.com/FrontlineHealthAuckland