Cloud Customer Service Engineer

Full TimeDubaiPosted 7 months agoWebsite indusland logisticsDiscover moreCloud computingCloud PlatformcloudcommunicateCommunicationcloud computingCloudFreightStorage solutionsCargo ship servicesSummaryThe Cloud Customer Service Engineer is responsible for providing technical support to customers who are using our cloud computing services. This includes troubleshooting problems, resolving incidents, and providing training on our cloud products and services. The Cloud Customer Service Engineer must have a strong understanding of cloud computing technologies and be able to effectively communicate with customers.Discover moreCloud PlatformcommunicateCloudcloud computingcloudCloud computingCommunicationInternational logistics supportAir transport servicesFreightResponsibilitiesTroubleshoot and resolve customer issues with cloud computing servicesProvide technical support to customers via phone, email, and chatRespond to customer inquiries and requestsEscalate customer issues to engineering teams as neededProvide training on cloud computing products and services to customersStay up-to-date on cloud computing technologies and trendsDiscover morecommunicatecloud computingcloudCommunicationCloudCloud PlatformCloud computingDelivery servicesShipping labels printersCustoms brokerage servicesQualificationsBachelor’s degree in computer science, engineering, or a related field2+ years of experience in cloud computingStrong understanding of cloud computing technologies, such as AWS, Azure, and Google Cloud PlatformExcellent customer service skillsAbility to effectively communicate with customers, both technical and non-technicalAbility to work independently and as part of a teamDiscover moreCloud computingcloudCloudCloud Platformcloud computingcommunicateCommunicationForkliftsReliable goods deliveryCargo insuranceFull nameEmail addressPhone numberUpload CVUpload your CV/resume or any other relevant file. Max. file size: 512 MB.