Collection Analyst with English

Work model: Onsite (Wroclaw) About The RoleWould you like to discover how we work and who we are? Do you hold a degree university, and would you like to gain experience in a corporate environment?If you would like to start your career journey with us, we can assure you that on this job position you will gain experience in a customer-facing position and develop your skills in domains like accounting, conflict management and intercultural communication.You will also have a great opportunity to participate in interesting projects aiming to improve our processes, which will help you to grow your career.AccountabilitiesDaily customer contact through email, phone and cases with the objective to solve outstanding issues and collect payment for overdue accounts,Processing credit card payments,Monitoring of a portfolio of customers in order to keep the accounts up to date,Preparation of account statements, payment schedules and account reconciliations,Updating customer data,Creating business relationships.RequirementsBasic knowledge in the area of accounting would be an asset,Minimum BA degree - must have,Good level of English language (min. B2/C1),Willingness to work from the office,Proficient user of the MS Office package, Google sheets,Attention to details, proactive approach, interpersonal skills,Experience in a BPO area would be a plus.What we offer:Extensive benefits package: Multisport Card, LuxMed medical healthcare including dental care, life insurance, cafeteria benefit,Open-minded and multinational environment,Opportunity to be part of a global organization focused on development,Professional development and clear career path,Training & development opportunities.For more information about us, visit Cognizant Poland.Stay up to date with our recent events – follow us on LinkedIn or Facebook.Important Notice: We appreciate your interest in joining our company. Due to the high volume of applications, only candidates selected for an interview will be contacted.We thank you for your understanding and wish you the best in your job search.We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.