Collections & Credit Control Officer

ENTERSOFTONE - Redefining Business Software in an AI-powered FutureEstablished in 2025 through the strategic merger of Entersoft and SOFTONE, ENTERSOFTONE is a leading business software vendor in SE Europe with more than 1,500 employees and an extensive network of 700+ specialized partners, effectively serving a growing customer base of 90,000+ businesses across four countries (Greece, Cyprus, Bulgaria, and Romania).Driven by a strong vision, long-term strategy, and deep expertise, ENTERSOFTONE bridges the gap between cutting-edge innovation and real business challenges, delivering reliable, intuitive, and scalable solutions for sustainable growth. Utilizing Cloud, Web, and AI technologies, we offer a comprehensive product portfolio (ERP, CRM, HCM/Payroll, WMS, Accounting, e-Invoicing, Digital Commerce, mobile applications and industry-specific solutions) that empowers every business, enabling it to work smarter, faster, and more successfully.At ENTERSOFTONE, we turn innovation into real business value - unlocking the full potential of enterprises in today’s fast-changing digital era.We are looking for a Collections & Credit Control Officer to join our high caliber team.Your contribution to the success of the teamContinuous review of outstanding debt for a portfolio of customers from our customer base.Reconcile accounts, resolve billing discrepancies, and issue credit notes when required.Negotiate payment plans with customers and follow-up on agreementsMonitor outstanding invoices and adherence to payment plans along with new billings in order to control further credit exposureReview and assess customer credit risk, maintaining up-to-date records in our finance systems.Collaborate closely with our Sales, Services and Finance teams to deliver a seamless customer experience.Prepare regular reports on aged debt, collections progress, and cash flow forecasts.Support month-end closing activities and process improvements to enhance collection efficiency and better monitoring.Your Qualifications & Competencies2+ years’ experience in credit control, collections, or accounts receivable. Software, SaaS or business services environment will be considered a plus.Strong communication and relationship-building skills — you’re firm but fair with customers and can engage with other stakeholders, such as sales.A problem solver who thrives in a fast-paced, collaborative environment.Organizational skills, ownership of tasks and ability to prioritise.Confident using Excel/Google Sheets and accounting systems. Experience with S1 ERP will be considered an asset.Your Benefits:We are growing our team with the vision of having top performers who contribute directly to the growth of the company. As a result, we offer:💰Competitive remuneration package❤️Private health insurance plan🏠Hybrid working model💯Opportunity to work alongside people who are always eager to mentor🚍Transportation with company’s bus from central stations📖 Funded training & development opportunities🥪Catering food services