Commercial Excellence Manager

SummaryAct as a Sales Force Effectiveness business partner to the sales leaders by designing & implementing Sales Force Effectiveness deliverables including measuring product access and sales performance, segmentation & Targeting, account planning, incentive calculation, CRM system management & creating insights through market analytics. Contribute to the definition of a roadmap on how to excel through sales effectiveness and efficiency in the future. Track all relevant KPIs and sales performance in a standardized manner and be able to comply with future requirements of the market.About The RoleMajor accountabilities: Manage the Sales Force Effectiveness team or lead a key process/service within the teamSetup infrastructure and systems in close alignment with Regional Commercial Excellence team (CRM, Analytics, Dashboards, Insights, etc.) and ensure high data quality and utilizationImplement standardized Sales Force Effectiveness systems, tools, analytics, performance dashboards and quantitative and qualitative KPIsManage Field Force productivity and improve quality and transparency of resource allocation decision making by targeting and segmentation, territory design/ alignment, Field Force capacity planning, product allocation, call plan design and monitoring, account planning and customer acquisition strategies and action plans, performance measurement, monitoring and Field Force ROI analysisMaintenance of CRM system including data extraction and monitoring KAM standardsDrive the systematic generation of insights and generating recommendations for the businessEnsuring the compilation and monthly analysis of market data -Creation of ad hoc market, product and business analysis based on internal and external dataCreate presentations for the sales leadership teamDevelop, upgrade and monitor Field Force incentive systemsAlign strategic company and Business Unit objectives with sales and promotion plans and incentive schemesSupport projects for the business unit that involve resource allocation (e.g. launch planning)Reporting of technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt -Distribution of marketing samples (where applicable)Essential RequirementsProven Sales Experience in the pharmaceutical industrySkilled in Salesforce and market data analysis (especially IQVIA)Strong Analytical Skills: Ability to translate data into actionable business insightsProficiency in Dashboards & Tools: Excel, BI platforms, and similar analytics toolsAdaptability & Creativity in leveraging data for evolving business needsYou’ll receive: You can find everything you need to know about our benefits and rewards in the Novartis Life Handbook. https://www.novartis.com/careers/benefits-rewardsWhy Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-cultureJoin our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/networkBenefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards