Compliance & HR Specialist ( UK Remote)

Compliance and HR Specialist ( UK Remote)Location: Remote UK (preferable London)Contract: 4–6 months (strong potential to extend)Hours: Full-time; either 11am–7pm UK or 12pm–8pm UKCompensation: £9,450 – £11,550 GBP per monthJob OverviewOur client is a thriving educational tech company that envisions a world where anyone, anywhere can transform their life by accessing the world’s best learning experience. Their mission and vision unite their team; above all, they share a common passion for ambitious goals. They are also a strong, fun-loving community that shares meals, music, volunteering, sports, and more!The People team is focused on building high-performing global teams, enhancing the employee experience, and driving programs that foster community and development. Our client continues to scale globally, the People Operations team is seeking a HR Generalist and Compliance Specialist to support critical people programs across the UK, US, Canada, and LATAM (with bonus points for broader EMEA experience).This role is employee-facing and requires someone who is both a strong HR Generalist and a **compliance-savvy advisor**. You will support benefits administration, leave of absence programs, compliance reviews, employee inquiries, and cross-functional partnership work—while ensuring a consistent, high-quality employee experience.This is an excellent opportunity for someone who thrives in a fast-paced, global, mission-driven environment and is ready to roll up their sleeves.Key ResponsibilitiesBenefits & Leaves (UK + Americas)Support administration of benefit programs across the UK and Americas (US, Canada, LATAM).Manage end-to-end open enrollment processes, including employee communication and system changes.Serve as the process owner for benefits and leave-of-absence programs.Administer LOA workflows, documentation, tracking, and partner escalations.Employee Experience & Tier 2 SupportServe as the first point of contact for employee inquiries through ServiceNow (or similar ticketing systems).Respond to day-to-day questions with a high-touch, “here to help” approach.Ensure timely, accurate resolutions and positive employee interactions.ComplianceEnsure compliance with UK employment laws; working knowledge of US/Canada/LATAM compliance is beneficial.Conduct regular audits of documentation, employee files, benefits data, and HR operational processes.Identify compliance risks, assess gaps, propose solutions, and execute corrective actions.Bonus: Knowledge of compliance in Germany, France, and/or UAE.Cross-Functional PartnershipCollaborate closely with Legal, Payroll, People Business Partners, Benefits, Compensation, Talent Operations, and IT.Work with external partners—including brokers and vendors—to resolve issues and maintain program accuracy.Navigate and negotiate discussions with vendors, brokers, and business stakeholders.People Programs & Process EnablementContribute to the design and launch of global people programs that improve employee experience.Create, update, and maintain SOPs, process documentation, and internal workflows.Provide data insights by analyzing ticketing metrics and trends.Immigration SupportServe as the global program manager and primary point of contact for immigration-related matters.Requirements 4-10 yrs of strong HR Generalist background with experience supporting onboarding, benefits, compliance, LOA, and employee lifecycle work.4- 10 yrs of compliance expertise—must know how to assess risks, identify compliance gaps, and address issues proactively.Experience supporting UK with HR and compliance maters (required).Must have strong Employee-facing experience with strong service orientation,Must have experience to serve as the first point of contact for employee inquiries through ServiceNow (or similar ticketing systems).Experience collaborating with Legal, business teams, vendors, and brokers.Ability to navigate vendor/broker conversations confidently and professionally.Proven ability to build partnerships and work effectively in a remote, global environment.Hands-on experience using a ticketing system (ServiceNow preferred; similar tools acceptable).Experience working in a global environment (US, Canada, LATAM); UK experience is required.Excellent communication skills—clear, concise, employee-friendly.Strong problem-solving skills, with the ability to work independently and make sound decisions.Highly organized; able to manage multiple tasks, deadlines, and confidential matters.Strong analytical skills with the ability to identify trends and insights from ticketing data.Tech-savvy with Google Workspace, HRIS systems (Workday preferred), and fast learning of new tools.Bonus QualificationsExperience with global benefits programs, especially for the Americas.Understanding of international compliance (Germany, France, UAE).