Cognizant

Content Moderation - English Speaker (Freshers Apply)

Posted: 1 days ago

Job Description

Job DescriptionVerify and review information as per policy and guidelines.Follow all compliance and security measures relating to client data.Take action on process changes and updates and handle the same with proper research.Adhere to process quality metrics and strive to exceed the monthly/annual quality & productivity targets.Adhere to process norms and structure.Ability to gather information via outbound calls to businesses within specific country locations.Ability to work with a high degree of accuracy.Support users to make bookings/ reservations with various types of businessesWork with great attention to detail / content reviewHave an extensive exposure to customer serviceWork in a rapidly changing environmentWork with high profile tech/ evolving AIApplication CriteriaExcellent communication skills and fluency in English and any other EU LanguageExcellent attendance recordExcellent timekeepingAbility to work rotating shift patterns over 7 daysAbility to handle multiple tasks simultaneouslyAbility to work in a fast paced environment with minimal supervisionSense of ownership and pride in your performance and its impact on the team.Critical thinker and problem-solving skillsStrong Team playerGreat interpersonal and communication skillsExperience in data analysis and reports (not mandatory)Possess the ability to work in a team environment as well as independently

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