Contracts & Specialist Support – Private Hospital.

If your wish list for a new role includes:Working with a friendly, values-driven teamMaking a real difference for patients and specialistsVariety and autonomy in your day-to-day workBeing valued for your efficiency, confidence, and initiativeJoining a dynamic, changing organisation…then our newly created Contracts and Specialist Support position at Endoscopy Auckland could be just what you’re looking for.About the role:This newly created position is designed to support Endoscopy Auckland’s ongoing growth. The role has a dual focus: you’ll coordinate and manage service pathways for ACC and publicly funded patients, and you’ll also support specialist onboarding and scheduling. As the first point of contact for our specialists and patients, you’ll ensure every interaction is welcoming and every process is seamless. Your proactive approach and attention to detail will help maintain high standards and smooth operations across our team.Key responsibilities:Lead the set-up and coordination of ACC Surgical Services Agreement processesCoordinate onboarding of new specialists and clinic set-upAct as the primary receptionist/bookings coordinator for assigned specialistsManage referral intake, triage, eligibility verification, and outcome communicationLiaise with ACC providers and case managersSupport patient scheduling, theatre coordination, and administrative follow-upEstablish workflows for publicly funded patient bookingsSupport standardised claiming processes and monitor claim statusModel Endoscopy Auckland’s values in all interactions About you:You are a warm and approachable professional who thrives on building strong relationships with patients, specialists, and colleagues. Your natural efficiency and confidence mean you can juggle multiple priorities with ease, always keeping a calm and positive attitude. You enjoy solving problems, taking initiative, and making a real difference in people’s experiences. Experience in medical administration or as a medical secretary is essential, ideally with knowledge of ACC and publicly funded contract pathways. Familiarity with private insurers is highly valued. Strong communication skills and a collaborative approach are a must. About Endoscopy Auckland:We are a busy, growing private endoscopy practice with a strong reputation for patient care. Our team values our commitment to our patients, our colleagues and our way of working. We are in a growth phase, and we’ve just opened a purpose-built Endoscopy Hospital to support that growth.  Staff enjoy a supportive environment, ongoing education, social functions, health insurance options, and the benefits of working in a close-knit organisation. Apply now! - https://www.seek.co.nz/job/88557588?ref=cm-ui