Coordinator, Guest Experience

About The PositionGolden State and Chase Center are looking for a highly motivated and organized Coordinator to support the Guest Experiences Department by focusing on two key areas: Team Member logistics and relations. This role is a vital partner to the Manager, Team Member Relations, handling the accurate scheduling and payroll functions while also assisting with critical Team Member relations matters. The ideal candidate has meticulous attention to detail and a passion for ensuring fairness and accuracy for every Team Member.This is an excellent opportunity to share your expertise with a growing sports and entertainment organization that values your initiative and dedication!This is a full-time position based onsite in San Francisco, CA.Key ResponsibilitiesOversee scheduling and payroll functions for Guest Experiences Team Members, coordinating payroll operations on a daily, weekly, and monthly basisPartner with the People Operations and Finance teams to ensure accurate payroll data and compliance with local, state, and federal laws, as well as union contractsOversee the time and attendance policy and collaborate with management to ensure adherenceAssist the Manager, Team Member Relations with administrative and support tasks, including drafting corrective action documents, maintaining accurate Team Member information, and tracking/resolving Team Member issuesCoordinate all Team Member correspondence related to scheduling, payroll, and relations matters; Serve as a first point of contact for Team Member inquiries and a reliable resource for managers and leadersAssist with the hiring and onboarding of Guest Experience Team Members, ensuring compliance with union contracts and other regulationsCollaborate with other departments on key initiatives to support the overall mission and values of the organizationAct as Manager on Duty during select Chase Center and Thrive City eventsOther duties as assignedRequired Experience & SkillsBachelor’s degree or equivalent work experienceMinimum 2 years of administrative experience, preferably in payroll, human resources, or a related fieldProficiency in Microsoft Office Suite and Google Suite; familiarity with STARS and UKG Pro is a plusFamiliarity with payroll processing, scheduling, and labor laws preferredExcellent written and verbal communication, customer service, and resolution skillsAbility to handle confidential information with discretionStrong attention to detail with the ability to balance multiple projects in a fast-paced environmentAbility to build positive relationships with clients and peers at all levels within the organizationTime CommitmentAbility to work extended hours, including nights, weekends, and holidays as necessaryPhysical DemandsAbility to lift/carry/push/pull up to 30 lbs.Compensation$26.00 - 27.00 per hour + BonusComprehensive Medical, Dental and Vision benefits for employees and dependentsEmployer 401K matchVacation, Summer Half-Day Fridays and a generous paid time off plan for pregnancy and parental leavesWarriors home tickets, team store discount and more!Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Golden State is an equal opportunity employer.We will ensure that qualified applicants with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.Want to learn more about who we are and what we value? Visit www.warriors.com/employmentPlease refer to our California Privacy Notice for more information about how we process your personal information, and your data protection rights.