Corporate Communications Lead

We are recruiting for one (1) full time (37.5 hours per week), regular, Corporate Communications Lead.The Corporate Communications Lead plays a vital role in promoting a robust understanding of TVCC’s mission and services across the communities we serve. This role is responsible for creating compelling, accessible, and inclusive content that reflects our values, celebrates the journeys and accomplishments of clients, and supports family-centred care.Reporting directly to the Chief Executive Officer, the Corporate Communications Lead will work collaboratively across the organization to lead multi-platform communications, including social media, digital storytelling, video, educational resources, and newsletters.The designated office for this position is London. This position is expected to begin November 2025.ResponsibilitiesCreate and coordinate content that promotes awareness of TVCC’s mission and impact, organizational initiatives, and client storytelling with a focus on: Social media campaigns and content (e.g., Facebook, Instagram, LinkedIn) Website and blog content that highlights services, programs, and client stories Monthly family newsletters and internal staff communications Production of the annual report and other external communications Educational materials such as tip sheets, infographics, and brochures Short-form video production Work collaboratively with program teams to respectfully share the voices, journeys, and accomplishments of clients and familiesLead TVCC clinicians in the development of program specific materials for clients and families (e.g., handouts, videos, webpages)Translate complex or clinical concepts into plain-language content suitable for reaching a wide audienceEnsure all content meets accessibility and inclusion standards (e.g., AODA, WCAG, plain language, alt text)Work collaboratively with the TVCC Leadership Team and Corporate Marketing Lead to recommend and execute corporation-wide and program specific communication plansMaintain and implement a content calendar aligned with strategic priorities and awareness initiativesTrack digital performance using basic analytics tools (e.g., Google Analytics, Meta Insights) and provide regular reportsMaintain and update web content using a content management system (CMS) such as Drupal or WordPressProvide layout and editorial support for internal and external newsletters and campaignsSupport adherence to TVCC’s brand and style guidelines across all communicationsDevelop internal how-to guides and templates for staff useAssist with community outreach initiatives, internal engagement campaigns, and special projects as neededWork with Children’s Health Foundation (CHF) to partner and collaborate on social media posts, events, recruiting client ambassadors and projectsOther communications-related duties as assignedQualifications4 Year undergraduate degree in Communications, Public Relations, Digital Media, Journalism, or a related fieldMinimum 3 years of experience in a communications or digital media role (experience in a non-profit or health care setting is an asset)Excellent written and verbal communication skills with a focus on inclusivity and accessibilityProficiency in: Canva and/or Adobe Creative Suite (InDesign, Photoshop, Illustrator, Premiere Pro or Rush) Video editing tools (e.g., Adobe Premiere, CapCut, iMovie) Social media scheduling tools (e.g., Hey Orca, Hootsuite, Buffer, Later) Microsoft 365 (Word, PowerPoint, Teams) Content management systems (Drupal or WordPress – Drupal is an asset)Experience with strategic communication, public relations, crisis communication, customer relations and coordinating with volunteer management.Familiarity with AODA, plain language writing, and inclusive communications principlesStrong organizational skills and ability to manage competing priorities in a complex environmentCollaborative, flexible, and mission-driven approach to workBilingual (English/French or other languages relevant to Ontario communities) is strongly preferredExperience with fundraising communications and grant writing is an assetSalary Range: $39.81/hour - $49.76/hour