Corporate Relationship Manager

Skipton International is a locally run bank dedicated to providing the best possible experience for our customers. As a dynamic and growing organisation, we are looking for a talented Corporate Relationship Manager to join our team and provide dedicated relationship management. The holder of this role will be the primary point of contact for a portfolio of customers with accountability for sales, service, risk, and operational delivery. You will provide exceptional service and build and maintain strong relationships with Skipton International’s corporate customers.

Key AccountabilitiesTake responsibility for account opening, account maintenance, and service delivery to ensure customer expectations are managed effectively. Manage and develop strong relationships with new and existing corporate customers. Be the primary contact for client enquiries, ensuring exceptional service delivery and client satisfaction. Own, identify, and pursue opportunities with targeted customers and new business opportunities. Identify and be involved in the execution of sales opportunities. Own the corporate customer risk assessment, periodic reviews, and onboarding in a timely manner and to a high standard. Ensure compliance with all regulatory requirements, internal policies, and industry best practices.

Collaborate with other departments to ensure seamless service delivery. Ensure compliance with all bank policies, procedures, and regulatory requirements. Champion the experience customers have with Skipton and ensure outcomes are achieved that are appropriate for customers. Deliver excellent service to customers and/or stakeholders. Embrace and promote change to drive high performance. Embrace learning and development to build your capability, potential, and support your career planning. Ensure you are always clear on what is expected of you, and that you have objectives against which performance will be reviewed. Ensure customer confidentiality and data integrity in accordance with Board policy.

Always comply with data/computer security in line with procedures, as set out in relevant manuals. Comply with all relevant additional policies that apply to this role. RequirementsDegree level education or equivalent professional experience in Business/Banking. Proven work experience as a Corporate Relationship Manager or a similar role in the banking industry. Excellent interpersonal and communication skills. Ability to analyse, understand, and assess risks and opportunities. Strong analytical and problem-solving skills. Excellent customer service skills. Ability to engage across teams. Strong organisational skills to manage multiple corporate customers. Understanding of the savings market and banking products.

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