Account Coordinator

Location: Remote (with proximity to Burbank, California, for occasional meetings)Job type: Part-timeAbout The RoleCounterintuity is an award-winning marketing agency serving nonprofits. We’re looking for a highly organized, detail-oriented part-time account coordinator to join our team. This is an essential support role where you’ll work closely with account managers, internal teams, and clients to keep websites and marketing campaigns running smoothly. You’ll handle project logistics and client communications and help ensure every deliverable is delivered on time and with quality.

This role is a great fit for someone eager to grow in a fast-paced, collaborative environment or who is seeking a flexible, part-time remote position. The position requires 1–3 years of experience in marketing, client service, or administrative support.

What You’ll DoWebsite service management (70%)Oversee recurring website service plans for multiple clientsPerform regular site reviews to ensure uptime, functionality, and visual integrityCoordinate and QA regular site maintenanceRespond to client requests for content updates and minor changesCoordinate with developersClient support and coordination (20%)Assist account managers with marketing campaigns and deliverablesPrepare client-facing documents, including status updates, reports, and briefsJoin client calls or meetings and provide follow-up as neededMaintain accurate internal notes on client accounts and progressProject administration and internal collaboration (10%)Participate in regular staff meetingsPerform internal "housekeeping" tasksCollaborate with creative, strategy, media, and development teams to support campaign and website deliveryContribute ideas and feedback to help improve internal systems and workflowsWhat We’re Looking ForExperience and skills1–3 years of experience in client services, marketing, or admin support (agency or web background is a plus)Proficiency with Microsoft Office and Google Workspace applicationsFamiliarity with WordPress (navigating the dashboard, updating content, and identifying issues)Familiarity with project management toolsComfortable working with data to support insights and reportingClear and professional communication skills, written and verbalStrong multitasking, prioritization, and time management abilitiesTraits that make you successful hereDetail-oriented and reliablePositive and proactiveCollaborative team playerAdaptable in a fast-moving, deadline-driven settingProblem-solver with good judgmentDedicated to client successHow Success Is Measured95%+ of assigned tasks are completed on schedule and to standardPositive feedback from clients and internal teamsContributions to account operations lead to improved client satisfactionHelps improve workflow efficiency and process clarityWhat To Expect In Your First 60 DaysBy day 30Learn the ropes:

agency tools, processes, and team dynamicsShadow account managers and get familiar with client accountsBegin handling simple client communicationsCoordinate with internal teams to support production tasksContribute to performance tracking and reportingTake ownership of client service responsibilitiesBy day 60Join client calls and contribute to conversationsHelp identify and improve internal processesEstablish yourself as a trusted and reliable team memberWho You’ll Work WithYou’ll report to an account manager and work closely with cross-functional teams, including creative, development, and strategy. Pay range$22-$28/hrPowered by JazzHR01PVB60ldM