CRM and FSM Implementation Specialist

Location: Remote (Philippines)Work Schedule: Full-Time, Philippine Time (9 PM to 6 AM PHT, Monday to Friday)About CoreBridge SolutionsMust have prior experience working with U.S. clientsCoreBridge Solutions is a trusted outsourcing and digital innovation partner for United States-based firms. We help organizations improve operations through modern platforms, streamlined workflows, and strong execution. We support industries such as legal, real estate, finance, marketing, and field service to create efficient systems that drive measurable results.Our approach is grounded in technology, operational excellence, and continuous improvement. We build systems and processes that help clients scale and operate more effectively.Position OverviewWe are looking for a System Implementation Manager who can take real operational needs and translate them into well-built, reliable system workflows. You will primarily support the implementation, configuration, and integration of our field service and customer relationship platforms.You will work closely with operations, leadership, and field teams to turn business requirements into practical system setups, clean data structures, and clear workflows.You will work with:Zuper for FSM scheduling, dispatch, work orders, inventory, and asset trackingHubSpot for CRM, sales, service, and customer lifecycle managementYou will focus on implementing configurations, building automations, improving processes, and helping users adopt these tools smoothly.Success in this role means keeping data accurate, improving workflow efficiency, and ensuring teams can rely on Zuper and HubSpot to support daily operations.Key ResponsibilitiesSystem Implementation and ConfigurationConfigure Zuper and HubSpot based on business requirements, including fields, workflows, automations, and dashboardsSupport testing, UAT, and go-live activities for new processes or integrationsIntegrations and Data FlowSupport integrations between Zuper, HubSpot, and other platforms to keep data consistent and accurateDocument integration logic and field mappings for clear future maintainabilityProcess Documentation and Workflow ImprovementAssist in mapping and improving operational workflows such as scheduling, call-to-cash, preventative maintenance, and service deliveryEnsure processes are clearly documented with diagrams, checklists, and written proceduresData Migration and Data QualitySupport data migration efforts including extraction, cleansing, mapping, and validation of customer, asset, and service dataTraining and User SupportDeliver training to office staff and field teams on how to use the systems effectivelyCreate simple playbooks and guides to help users adopt new featuresCollaboration and Continuous ImprovementWork closely with leadership and operational teams to understand requirements and help prioritize system enhancementsMonitor system performance and recommend improvementsYour ProfileRequired Skills And ExperienceThree or more years experience implementing or supporting FSM, ERP, or CRM systems such as Zuper, ServiceMax, Salesforce, Acumatica, or similarHands-on experience configuring HubSpot CRM, including workflows, automation, and custom properties or objectsExperience working with ERP systems (Acumatica experience preferred but not required)Understanding of API integrations and how data flows across multiple systemsAbility to map and document business processes with clarityStrong project coordination, problem-solving, and communication skillsNice-to-Have SkillsExperience implementing Zuper or another FSM platformBackground in field service work such as HVAC, commercial refrigeration, or appliance repairExperience training field or non-technical usersWhy Join CoreBridge SolutionsAt CoreBridge, you’ll be part of a company that values innovation and efficiency, with a track record of transforming industry standards in a collaborative, fast-paced environment. Our team consists of passionate individuals who strive to provide solutions that not only meet but exceed our customers' expectations. Join us and contribute to our mission to redefine the property management landscape, one project at a time.BenefitsOpportunity to work remotely from anywhere in the PhilippinesPerformance-related bonuses celebrating significant milestonesA genuine commitment to maintaining a healthy work-life balance with a 40-hour workweekWork Environment NoticeCoreBridge Solutions uses standard remote collaboration and productivity tools to support communication, task visibility, and availability during working hours. These tools help us maintain a healthy and efficient remote work environment.How To ApplyReady to make an impact? Please fill out the application form and upload your CV in PDF format. We look forward to learning more about you and how you can contribute to our team.Powered by JazzHRB2fsqd6bQA