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Cilantro

CRM Coordinator

Cilantro • Cairo • onsite
Posted: 16 minutes ago
Other mid

Job Description

Manages customer inquiries and complaints to ensure high customer satisfaction for the companyResponsibilitiesRespond on the Customer service phoneComplaints handlingCollect customers feedback from stores (Sampling, Surveys,etc….)Analyze customers’ feedbackFollow up on customers’ requirementsApply surveys for customersRequirements Customer FocusEnsures accountability for resultsAction-orientedManages complexityDrives EngagementContinuous improvement

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