CRO Design Specialist

CRO Design Specialist Job Spec Releaf exists to make medicinal cannabis accessible, supportive, and stigma-free. Every touchpoint we create — including our digital experiences — should reflect care, clarity, and compassion. Our CRO Specialist plays a key role in shaping the way people interact with our services online, ensuring our pages are not only visually strong but also intuitive and optimised for impact.Who We're Looking ForThe CRO Design Specialist is responsible for designing user-focused web pages / landing pages and running structured testing that improves conversion, user experience, psychology and accessibility. This role will focus on landing pages, particularly from paid channels in order to improve conversions and drive ROAS.You'll have a background in landing page design,Google analytics, Experiment software, A/B testing and user experience (UX) design or research, marketing and minimal HTML knowledge. Ideally from a fast-paced medium-sized organisation with evidence of previous suggestions and changes you have made, along with the ROI/ROAS gains achieved.You'll have solid experience in designing landing pages and digital user journeys with a strong proficiency in Figma and/or Adobe Creative Suite/design software. Not only this but you'll have hands-on experience running CRO tests, testing hypothesis and interpreting results with an understanding of UX, responsive design, and accessibility best practices.We're looking for someone who has strong design/UX experience but also HTML/CSS editing experience, is Familiar with GA4, Tag Manager, and CRO tools like VWO/Optimizely. Design experience is essential, along with an understanding of analytic tools such as GA4 and Posthog.Role ResponsibilitiesPage & Landing Page DesignDesign clean, engaging and conversion-led landing pages for campaigns and product journeysProduce wireframes, prototypes, and visual assets using Figma or equivalent toolsEnsure pages follow Releaf's brand identity, tone, and accessibility standardsCollaborate closely with the Paid Media Specialist and Perfoemance Marketing team to align design outputsCRO TestingHypothesise, plan, implement, and analyse A/B and multivariate tests via platforms such as VWO, Optimizely, or ConvertBuild variants using software,low-code editors or basic HTML/CSS where neededCreate clear hypotheses, test plans, and measurable success criteriaConduct thorough pre-launch and post-launch QA to ensure stability, reliability and data accuracyTest entire patient journey from a patient perspectivesInsight & Behaviour UnderstandingUse GA4, Hotjar/Clarity, or similar tools to analyse user behaviour and highlight conversion barriersConduct funnel analysis and produce actionable insights that influence new page designsEvaluate test results and provide clear, narrative-driven reporting to stakeholdersCross-Team CollaborationPartner with paid specialist, performance marketing and wider organisation to deliver high-impact digital experiencesPresent findings and recommendations in a way that is accessible and easy to act onChampion a test-and-learn culture within the performance marketing functionWe're looking for someone who is excited to join a busy growing organisation - our team culture is based on support and respect and we take a proactive approach to employee progression and development. The ideal candidate for this role will be happy to roll their sleeves up and can take ownership of this role. In return, we offer flexible working; personalised training and development; private health insurance, Employee Assistance Programmes; access to employee perks and Releaf staff patient benefits.