Customer Care Consultant

About Us:51Talk is a leading online English education platform dedicated to connecting teachers with students across the world through engaging, one-on-one classes. Join us and be part of a dynamic team that’s passionate about making quality education accessible, while enjoying flexible work, growth opportunities, and the chance to make a real impact in students’ lives.Job Responsibilities:Making outbound calls to parents, guiding them through course progress, resources, and tools.Providing tailored solutions to address educational needs and concerns.Partnering with parents to boost student engagement and performance.Documenting interactions via the CRM system.Meeting daily outreach and engagement goals.Job Requirements:Bachelor's degree and above in any field.English language proficiency is a MUST.Experience in customer service using English language is preferred. Fresh graduates are welcomed too.What We Offer:Competitive base salary with attractive incentives and commissions.Extensive training and support with professional development opportunities.Fun and engaging company social events.