Customer Service Representative (Real Estate)

About the Company:Intelcia is a global outsourcing company that has been supporting clients for 20 years by combining talents, technologies, and processes to offer tailor-made services that meet international standards. With a presence in multiple regions worldwide and over 35,000 employees across 85 operational centers, Intelcia aims to be among the top 10 global outsourcing players by 2025.We are partnering with a leading, well-known real estate organization in the region, recognized for its reputation, professionalism, and premium customer experience.About the Role:We are hiring Customer Service Representatives to support a prestigious real estate project. We are looking for B2+ English speakers, highly presentable, and flexible with traveling when required.The Customer Service Representative's role is to identify customer needs and provide solutions quickly and professionally while ensuring all quality and performance targets are met.Responsibilities:Communicate with customers via phone or in personProvide accurate and knowledgeable responses about products, pricing, and availabilityCoordinate with internal departments to meet customer needsQualifications:Excellent command of English B2+ both verbal and writtenPresentable and professional appearanceStrong communication and phone etiquetteAbility to multitask, organize, and prioritize efficientlyFlexibility to travel when needed