Customer Service & Administrative Assistant

Job DescriptionCompany DescriptionOutsourced.ph is a leading ISO certified Philippines offshore outsourcing company that provides dedicated remote staff to some of the world's leading international companies. Outsourced is recognized as one of the Best Places to Work and has achieved Great Place to Work Certification. We are committed to providing a positive and supportive work environment where all staff can thrive. As an Outsourced staff member, you will enjoy a fun and friendly working environment, competitive salaries, opportunities for growth and development, work-life balance, and the chance to share your passion with a team of over 1000 talented professionals.Key ResponsibilitiesAnswer incoming customer phone calls and provide supportProcess purchase orders from sales inboxManage product code and description reconciliationHandle stock inquiries and order status updatesProvide customer service for resellersManage administrative tasks during non-phone hoursRequired Skills: Excellent verbal communication in EnglishStrong attention to detailBasic critical thinking and problem-solving abilitiesProficiency in email and order processing systemsAbility to work 9am-6pm Sydney timePreferred Qualifications:Previous customer service or administrative experienceFamiliarity with sales order processingComfortable with multicultural communicationWork Set-up: HomebasedSchedule: 7AM-4PM Manila TimeBy clicking on the "I'm Interested" button I hereby allow Outsourced Quality Assured Services, Inc. ("Outsourced") to store and collect my personal information for the purposes of employment application. As such, I agree and authorize Outsourced to collect, store, or continue to use my personal information for the above-stated purpose, and to retain my personal information for a period of 1 year, and for these purposes only.