Customer Service & Administrative Clerk

Job Description: Customer Service & Administrative ClerkPosition: Customer Service & Administrative ExecutiveJob Type: Permanent, Full-timeHours: 37.5 hours per weekLocation: [Oakville - Onsite]Language: EnglishWork Setting: Public SectorSalary: $17.00 - $18.00 per hour or 40,000 CADJob OverviewWe are seeking a highly organized and reliable Customer Service & Administrative Clerk to join our dynamic public sector team. The ideal candidate will be the first point of contact for our clients and provide essential support across various administrative functions. This role is perfect for a detail-oriented professional who thrives in a fast-paced environment and is committed to delivering exceptional service.This position offers an hourly wage of $17.00 - $18.00, commensurate with experience.ResponsibilitiesCustomer Service & Front Desk Operations:Greet visitors and direct them to the appropriate contacts or service areas. Provide basic information to clients and the public in a courteous and professional manner. Answer, screen, and forward incoming telephone calls using a multi-line switchboard. Receive and issue payments, as required. Schedule and confirm appointments and arrange teleconferences. Administrative & Clerical SupportPerform data entry and maintain accurate electronic and paper filing systems. Record and relay information accurately and in a timely manner. Order and maintain office supplies. Sort and distribute incoming mail and prepare outgoing mail. Perform basic bookkeeping tasks. Maintain various work records, logs, and reports. Communication & CoordinationOperate a range of office equipment and software efficiently. Obtain and process information necessary for providing comprehensive customer service. Collaborate with team members to ensure seamless office operations. EducationQualifications & ExperienceSecondary (high) school graduation certificate or equivalent combination of education and experience. Experience2 + year of experience in a customer service or administrative role. Technical SkillsProficiency in MS Office Suite (MS Word, MS Excel, MS Outlook) is required. Experience with word processing, spreadsheets, electronic mail, and MS Windows. Security & RequirementsMust be able to obtain and maintain a Basic Security Clearance. Must have reliable own transportation. Work Conditions & Physical CapabilitiesCombination of sitting, standing, and walking. Fast-paced environment with repetitive tasks and tight deadlines. Ability to work under pressure while maintaining attention to detail. Personal SuitabilityThe Ideal Candidate Will Possess The Following AttributesExcellent oral and written communication skills Efficient interpersonal skills and a team player attitude Highly organized with strong time management abilities Ability to work independently and multitask effectively Reliable, flexible, and mature Skills: basic,public,customer service,customer,office,communication,administrative