Customer Service Associate in Delhi

As a Customer Service Associate at Truffle Collection India, you will play a key role in providing exceptional service to our valued customers. Your proficiency in spoken and written English, along with your knowledge of MS-Excel, will allow you to excel in this dynamic role.Key Responsibilities Engage with customers via phone, email, and chat to resolve inquiries and issues promptly and professionally. Maintain accurate and detailed records of customer interactions in MS-Excel for future reference. Assist with order processing, tracking, and shipping to ensure timely delivery. Collaborate with the sales and marketing teams to ensure seamless communication and customer satisfaction. Proactively identify opportunities to improve customer service processes and procedures. Stay up-to-date on product knowledge and industry trends to better assist customers. Uphold the company's high standards of service and professionalism at all times.If you are a customer-focused individual with excellent communication skills and a passion for delivering top-notch service, we want you to join our team at Truffle Collection India. Apply now to be a part of our exciting and fast-paced work environment!About Company: An Online Shoe Store started in 2016 and continues to grow by providing trendiest designer shoes to Men, Women & Kids. We have a collection of more than 20k shoes in our store and is loved by bollywood celebs and our clientelle all over the world.