Customer Service for B&B Hotels - German speaker in Greece - Paid Relocation

Mercier Consultancy MD is thrilled to present an exceptional opportunity for a Customer Service Representative fluent in German for B&B Hotels in Greece. This role is not only a chance to work in the beautiful environment of Greece but also includes paid relocation! Ideal candidates are passionate about hospitality and committed to providing outstanding service to guests from various backgrounds.Key ResponsibilitiesProvide exceptional customer service to hotel guests in German, assisting with inquiries, reservations, and any special requestsManage check-ins and check-outs efficiently while ensuring a smooth and pleasant experience for all guestsRespond to guest feedback, complaints, and inquiries in a professional and timely mannerCollaborate with hotel management and staff to ensure high standards of service delivery are metMaintain knowledge of hotel offerings, local attractions, and services to assist guests effectivelyDocument guest interactions and maintain accurate records in the hotel management systemRequirementsFluency in German (both written and spoken) is essential; proficiency in English is a plusPrevious experience in customer service, preferably in the hospitality sectorStrong communication and interpersonal skills to connect with a diverse clienteleExcellent problem-solving abilities and a proactive approach to guest satisfactionAbility to work in a fast-paced environment while maintaining high service standardsFamiliarity with hotel management systems is an advantageWillingness to relocate to Greece and adapt to a new work environmentBenefitsCompetitive Monthly Salary2 Extra Salaries Per YearFully Paid Relocation PackageFully Paid TrainingHealth InsuranceAnd Much More..