Customer Service

What You’ll Get To DoThe Customer Service Representative is focused on providing excellent support to internal and external customers and reports to the Customer Service Manager.This role is perfect for an individual who has excellent communication and problem-solving skills along with a positive friendly demeanor and loves working with customers. A vital member of the Customer Service Department, this is an opportunity to build a career with an industry leader.Job responsibilities include:Meticulously enter customer order and other information, maintaining high standards of accuracy and attention to detailAccurately enter and maintain records, ensuring accuracy and organizationResponsible for handling first-line external inquiriesEfficiently scan and digitize physical documents, ensuring high-quality electronic copies and organized storageWhat We Are Looking ForA minimum of 3 years office support experience and prior customer service experienceExcellent organizational skills, ensuring all tasks and projects are managed efficiently and deadlines are metProficiency in Microsoft OfficeAbility to thrive in a fast-paced team-oriented environmentExcellent attendance is requiredWhat OBE Offers YouBenefits that benefit you – industry competitive benefits at the lowest cost to the employeeWork-life balance – PTO and holidays, including floating holidays you can chooseCompensation that rewards your hard work – A pay-for-performance culture with potential for annual raises and bonusesTraining – We will equip you with the knowledge and skills you need to succeedOBE is an Affirmative Action and Equal Opportunity Employer.EOE/Vet/Disability--If you want to know more, please click on this link.Oldcastle BuildingEnvelope is an E-Verify Employer.