Job Description
Employer Industry: Customer Service and SupportWhy Consider This Job Opportunity Remote position – work from the comfort of your home Flexible schedule options to accommodate your lifestyle Paid training provided after certification to ensure your success Career advancement opportunities available within the organization Paid time off to support work-life balance Access to telehealth benefits for your well-beingWhat To Expect (Job Responsibilities) Answer inbound calls and assist customers with questions, concerns, or product/service issues Use provided tools to document and resolve customer needs accurately Follow established protocols for communication and case handling Participate in required certification courses to qualify for client assignments Deliver service in a professional and brand-aligned mannerWhat Is Required (Qualifications) High school diploma or GED required Must be at least 18 years of age Authorized to work in the United States U.S. resident (excluding residents of CA, CO, CT, MA, MD, NY, OR, WA, or WI) Strong communication and active listening skillsHow To Stand Out (Preferred Qualifications) Prior customer service or call center experience is a plus Spanish language skills are a bonus#CustomerService #RemoteWork #CareerOpportunity #FlexibleSchedule #PaidTrainingWe prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS. #ResonanceCXPartners
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