Customer Service Representative (Food Delivery, Online Shopping)

Assist customers with inquiries related to food delivery and online shopping services.Resolve issues and complaints promptly and professionally to ensure customer satisfaction.Provide product information, pricing, and availability to customers via phone, email, or chat.Maintain accurate records of customer interactions and transactions.Collaborate with other team members to improve customer service processes.RequirementsEducational Qualifications: Bachelors degree in a relevant field preferred.Experience Level: Entry-level (02 years of experience).Skills and Competencies: Strong communication and interpersonal skills.Proficient in using computers and customer service software.Qualities and Traits: Positive attitude and ability to work in a fast-paced environment.Strong problem-solving skills and attention to detail.