VB Columna Construction Corporation

Customer Service Representative

Posted: 2 days ago

Job Description

Provide exceptional customer service by addressing inquiries and resolving issues promptly.Assist customers with product information and support during the purchasing process.Document customer interactions accurately in the customer relationship management (CRM) system.Collaborate with team members to improve service delivery and customer satisfaction.Stay updated on product knowledge and company policies to provide informed assistance.RequirementsEducational Qualifications: High School Diploma or equivalentExperience Level: 02 years of customer service experience (entry-level)Skills and Competencies: Excellent communication and interpersonal skillsQualities and Traits: Strong problem-solving abilities and a positive attitudeResponsibilities and Duties: Ability to work in a fast-paced environment and handle multiple tasks

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