Customer Service Representative

Company Description Velox Labs unleashes your digital potential with reliable, innovative solutions that drive growth. Trust our expertise to power your success. We are committed to providing top-tier services to ensure our clients thrive in the digital age. Our solutions are designed to be both efficient and effective, helping you achieve your business objectives. Role Description This is a full-time role for a Customer Service Representative, located on-site in Kathmandu. The Customer Service Representative will handle day-to-day customer queries, provide support, ensure customer satisfaction, assist in resolving issues, and enhance the customer experience. The role involves actively listening to customers, understanding their needs, and ensuring their concerns are addressed promptly and efficiently. Qualifications Customer Service Representatives, Customer Service, and Customer Support skillsCustomer Satisfaction and Customer Experience skillsExcellent verbal and written communication skillsStrong problem-solving skills and attention to detailAbility to work well in a fast-paced environmentBachelor's degree or equivalent experience in related fields is a plus/Freshers can apply Previous experience in customer service or a related role is preferredTime:7AM to 3PMLocation: Tinkune Kathmandu Salary: Negotiable interested candidate can mail CV at hr.veloxlabs@gmail.com