Customer Service / Virtual Assistant

I’m helping Deos find a top candidate to join their team full-time for the role of Customer Service / Virtual Assistant.You'll drive customer success with a rapidly growing DTC innovator.Compensation:USD 6 - 10/hourLocation:Remote (anywhere)Mission of Deos:"Our mission is to revolutionize personal care by eliminating body odor at its source, not just masking it. Deos harnesses the power of natural antibacterial ingredients to target odor-causing bacteria internally, promoting freshness from within. Beyond odor control, we strive to enhance overall well-being by detoxifying the body, supporting gut health, and boosting energy—so you can feel confident, refreshed, and truly healthy every day."What makes you a strong candidate:You are proficient in Virtual assistance, TikTok Shop management, Shopify, Customer service.English - Fully fluentSpanish - Fully fluentResponsibilities and more:We are a rapidly growing DTC deodorant brand seeking four Virtual Assistants for Customer Service roles. Our company is expanding quickly and offers future growth opportunities.Responsibilities include:* Respond to all customer inquiries within 24 hours.* Monitor comments on social media channels.* Respond to reviews on Amazon, TikTok Shop, and Shopify.* Respond to chargebacksAll candidates must:* Have at least 1 year of experience in a direct-to-consumer ecommerce customer service role.* Have experience working for DTC ecommerce brands generating at least 7 figures in annual revenue; 8 figures is preferred.* Be available to work according to MST timezones.* Be organized, reliable, and capable of meeting deadlines.Ideal candidates will have:* Bilingual fluency in English and Spanish.* The ability to learn quickly and adapt to a dynamic environment.* Motivation to grow with a rapidly expanding DTC brand.* A winner's mindset.