Customer Success Manager (Health Systems)

Employer Industry: Healthcare TechnologyWhy Consider This Job Opportunity Competitive salary with performance-based bonuses Comprehensive health, dental, and vision insurance Unlimited paid time off (PTO) Opportunities for career growth and professional development Flexible work environment with remote employee perks, including a monthly meal budget and home office stipend Chance to work in a collaborative, diverse, cross-functional environmentWhat To Expect (Job Responsibilities) Build and maintain strong relationships with key stakeholders in health systems Oversee the successful implementation and adoption of the employer's solutions Analyze customer needs and provide tailored solutions to enhance satisfaction Collaborate with internal teams to address customer challenges promptly Conduct regular check-ins and reviews to ensure customer success and retentionWhat Is Required (Qualifications) 5+ years of experience in client-facing roles, delivering products, services, and analyses, preferably to healthcare customers Healthcare experience working with health systems, provider groups, or healthcare organizations, with a solid understanding of healthcare operations and compliance Strong project management skills with the ability to manage multiple complex projects and meet deadlines Excellent communication and interpersonal skills, with the ability to build strong relationships with healthcare clients and internal teams Experience with Customer Relationship Management platforms, project management tools, and ticketing systemsHow To Stand Out (Preferred Qualifications) Medical coding and/or Health Information Management experience Passion for working in a healthcare startup, comfortable with navigating ambiguity Experience conducting data analyses and promoting cross-functional team collaboration Willingness to travel occasionally for key meetings or internal offsites#HealthcareTechnology #CustomerSuccess #CareerGrowth #RemoteWork #HealthcareStartupWe prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS. #ResonanceCXPartners