Customer Success Manager

Employer Industry: Technology ServicesWhy Consider This Job Opportunity Opportunity for career advancement and growth within the organization Supportive and collaborative work environment Engage with a diverse client base and build long-lasting relationships Contribute to enhancing client experiences and satisfaction Work closely with cross-functional teams to drive resultsWhat To Expect (Job Responsibilities) Serve as the primary advocate for clients, ensuring their needs are met throughout their journey Facilitate clear communication and collaboration between clients and internal teams, including Sales and Technical Consultants Identify growth opportunities and collaborate with the Sales team for renewals and service upgrades Maintain and elevate existing client partnerships through exceptional relationship management Drive measurable outcomes and support clients in achieving their goalsWhat Is Required (Qualifications) Proven experience in customer success or account management roles Strong interpersonal and communication skills to foster client relationships Ability to collaborate effectively with cross-functional teams Familiarity with technology services and cybersecurity solutions Comfortable engaging in sales conversations and identifying growth opportunitiesHow To Stand Out (Preferred Qualifications) Experience in a technology services environment Knowledge of cybersecurity solutions and services Ability to analyze client needs and suggest appropriate solutions Previous experience in a role that requires problem-solving and relationship building#TechnologyServices #CustomerSuccess #CareerOpportunity #ClientAdvocacy #RelationshipManagementWe prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS. #ResonanceCXPartners