Customer Support - English Speakers

Company Description Teleperformance is a worldwide leader in digitally integrated business services, operating in over 80 countries with more than 500,000 employees. At Teleperformance Egypt, we pride ourselves on creating meaningful interactions and empowering our teams to grow and succeed. Our focus is on providing exceptional service and support to our clients and their customers. Role Description This is a full-time on-site role for a Customer Support position located in Cairo, Egypt. The Customer Support role involves assisting customers with their inquiries, resolving issues, and ensuring customer satisfaction. This role also requires providing technical support and troubleshooting problems as needed. You will work closely with other team members to deliver excellent customer service and maintain high customer satisfaction levels. Qualifications Customer Support, Customer Satisfaction, and Interpersonal SkillsTechnical Support and Analytical SkillsExcellent communication skills in EnglishAbility to work in a fast-paced environmentProblem-solving and conflict resolution skillsExperience in a customer service role is a plusBachelor's degree or equivalent experience preferred