Customer Support Agent (Norwegian Speaker)

⭐ Sofia Stars is growing tremendously, and we continue to conquer new countries!🇳🇴 Now we're looking for Norwegian & English speaking Customer Support Agents to join our team and make his own contribution to our products.🌇 Day ShiftWorking Hours: 09 AM - 18 PM and 14 PM - 23 PM (with an option of working 17 PM - 02 AM) which is rotating each week;Working days: 5 days work, 2 days rest on a wish based schedule 1 month in advance;OR🌃 Night ShiftWorking Hours: 23 PM - 09 AMWorking days: 3 days work, 3 days off;‼️ IMPORTANT: This position is office based, our office is located on 51, Blv. "Cherni Vrah", Office "Energy Tower".🙋‍♀️ Entry level position - you can apply with little or no experience.✅ Responsibilities:✔️ Providing support in Norwegian and English by email and Live chats;✔️ Processing with great attention to details and content;✔️ Identifying clients' needs and proactively proposing solutions;✔️ Focusing on customer expectations and satisfaction;✔️ Working closely with our team to improve and establish the necessary processes.✅ Qualifications:✔️ Proficiency in Norwegian and English, both written and spoken;✔️ Proactive person with good support/sales skills;✔️ Strong communication and negotiation skills;✔️ Attention to detail;✔️ Previous experience as a support agent will be considered an advantage.✅ Why Sofia Stars?💰 Competitive salary and attractive bonus scheme - up to 50% monthly bonuses;🍎 Monthly food vouchers (200 BGN);💼 Official employment & Full medical insurance (including in-patient and out-patient care, maternity, dental, and annual health check-ups);🌍 Working in a dynamic International company;🚕 Taxi vouchers;🌴 Up to 25 paid leave days;🏥 Six additional days of undocumented sick leaves;🎁 Birthday, wedding and newborn gifts;⚽ Multisport card;🧗‍♂️ Team-building events and activities;🌆 Sunny, spacious office;🍔 Food vouchers, breakfast, fruits, and snacks available in the office;📈 Ability for career and professional growth within the company;