Polish Speaking Customer Services Solutions Consultant

Mercier Consultancy MD is seeking a dedicated Polish Speaking Customer Services Solutions Consultant to join our exceptional team. In this role, you will be instrumental in providing outstanding client support, addressing inquiries, and designing custom solutions to enhance customer satisfaction. If you are passionate about delivering top-notch service and have excellent communication skills, we want to hear from you!Key ResponsibilitiesServe as the primary contact for Polish-speaking clients, addressing their needs and responding to inquiries promptlyIdentify client challenges and propose tailored solutions to improve their overall service experienceProvide necessary training and support to clients, enabling them to maximize our service offeringsCollaborate with cross-functional teams to ensure successful implementation of service solutionsEvaluate client feedback and satisfaction, ensuring that any issues are proactively resolvedKeep abreast of product developments and industry trends to provide informed support to clientsRequirementsFluency in Polish (both spoken and written) is a must; proficiency in English is advantageousPrior experience in customer service, solutions consulting, or similar roles is desirableStrong analytical and problem-solving skills with a customer-focused approachExceptional communication and interpersonal abilities, capable of connecting with clients effectivelyTechnologically savvy with a willingness to learn about new tools and solutionsSelf-starter with strong organizational skills, able to manage multiple client needs simultaneouslyA proactive demeanor with a strong commitment to enhancing the customer experienceBenefitsCompetitive Monthly SalaryFully Paid Relocation PackageFully Paid TrainingHealth InsuranceMonthly accommodation bonus