Customer Support with Slovak - Work in Bulgaria - Fully paid relocation package

Mercier Consultancy MD is thrilled to offer a Customer Support position requiring proficiency in Slovak, with the opportunity to work in Bulgaria. This role comes with a fully paid relocation package, enabling you to experience life in a beautiful country while providing exceptional support to our valued Slovak-speaking clients. Join our dedicated team and make a difference in customer experiences!Key ResponsibilitiesProvide high-quality customer support to Slovak-speaking clients through phone, email, and chatAddress inquiries regarding products, services, and company policies promptly and professionallyResolve customer complaints and technical issues effectively to ensure a positive experienceDocument all customer interactions in our CRM system for ongoing service improvementsWork closely with internal teams to devise effective solutions to customer challengesStay updated on product offerings and industry trends to deliver informed supportRequirementsFluency in Slovak (both written and spoken) is essential; knowledge of English is a plusExperience in customer service or support roles is highly preferredStrong communication and interpersonal skills with a focus on customer satisfactionEffective problem-solving skills and a proactive attitude towards customer queriesFamiliarity with customer service software and CRM systems is an assetAbility to work both independently and collaboratively within a teamA willingness to relocate to Bulgaria and embrace the opportunity to live in a new cultureBenefitsCompetitive Monthly SalaryRelocation PackageFully Paid TrainingHealth InsuranceAnd Much More..