Danish Speaking CS Roles In Bulgaria - Paid Relocation and extra perks

Mercier Consultancy is thrilled to offer Danish Speaking Customer Service Roles in Bulgaria, complete with paid relocation and extra perks! This opportunity is ideal for enthusiastic individuals looking to enhance their career in a vibrant environment while providing excellent customer support.As a Customer Service Representative, you will be responsible for assisting our Danish-speaking customers. Your role will involve addressing inquiries, resolving issues, and providing in-depth information about our services. This position not only allows you to utilize your language skills but also offers a wonderful chance to experience living and working in Bulgaria.ResponsibilitiesDeliver exceptional customer service in Danish through various platforms such as phone, email, and chatAssist customers with their questions and concerns regarding our servicesDocument customer interactions accurately in our CRM systemCoordinate with internal teams to resolve customer issues effectivelyCollect and analyze customer feedback to improve service qualityStay informed about product updates and departmental offeringsParticipate in training programs to further develop customer service skillsRequirementsFluency in both Danish and English with strong communication skillsProven customer service skills and a proactive approach to problem-solvingPrevious experience in customer service preferred, especially in relevant sectorsAbility to adapt to a fast-paced environment while managing various customer requestsStrong attention to detail and excellent organizational abilitiesEnthusiasm for delivering an outstanding customer experienceExperience with customer support systems and CRM tools is an advantageBenefitsCompetitive Monthly SalaryMonthly Performance BonusFully Paid Relocation Package ( Flight, Transfer and Hotel )Private Health InsuranceSupport In Finding Accommodation After HotelFully Paid TrainingAnd More...