Data Science Manager

A global lifestyle brand is hiring a Data Scientist to help uncover insights from customer data and drive personalisation across the consumer journey. The role sits within the Consumer Intelligence and Experience (CIX) team, which leads market research, segmentation, and activation across all brands and channels. You’ll build predictive models and run experiments that support CRM strategies and improve customer relevance at scale.ResponsibilitiesLead data science projects that deliver actionable insight and influence CRM strategiesBuild predictive models to forecast customer behaviour, including purchase patterns and life eventsDesign and run A/B tests to measure the impact of CRM initiativesMonitor and improve model performance using data insights and feedbackCommunicate algorithmic solutions clearly using data visualisation toolsCollaborate with CRM and regional marketing teams to align with campaign goalsPartner with engineering and data teams to ensure scalable solutionsRequirementsExtensive experience in data science, including applied statistics and machine learningFamiliarity with supervised and unsupervised learning, NLP, neural networks, Bayesian statistics, time-series forecasting, collaborative filtering, and deep learningProficiency in Python and ML libraries (e.g. pandas, numpy, scipy, scikit-learn, tensorflow, pytorch)Experience with cloud platforms (GCP, AWS, Azure) and tools like Dataiku and DatabricksExperience with ML Ops, including deployment, monitoring, and retraining pipelinesAbility to work cross-functionally with marketing, CRM, and engineering teamsExcellent communication and stakeholder management skillsExperience in a global or multi-regional context is a plusDetailsSalary: £70–80k per annumDuration: PermanentLocation: Hybrid, with 2–3 days/week in Central London officeStart date: ASAP