Payroll Technician Specialist I

Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region. Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce. Our brand promise - Makes Work Life Better™- Reflects our commitment to employees, customers, partners and communities globally. Location:

The successful candidate will have the opportunity to work in a hybrid environment; working remote as well as at the closest office locationAbout The OpportunityResponsible for ensuring all aspects of the payroll cycle are processed, reconciled, audited of outputs and transmitted accurately and timely. What You’ll Get To DoEnsure accurate and timely payroll processing, reconciliation, and auditing for assigned clients. Perform quality control and audits to minimize payroll errors and defects, and resolve payroll issues with internal teams. Use analytical skills to handle incidents and provide timely customer updates while maintaining satisfaction.

Monitor, process, and validate import/export files, logging cases, and updating status on Share Points. Meet or exceed KPIs, implement corrective actions, and track delivery data for performance analysis. Contribute to process improvements, proactively identify risks, and escalate issues to management as needed. Accountable for individual performance and development, aiming to become a Subject Matter Expert. Skills And Experience We ValueStrong experience in high-volume payroll operations, with an understanding of payroll, RTI, and relevant legislation. Previous experience in payroll outsourcing/consulting and customer support, with excellent written and verbal communication skills.

Proficient in time management, prioritization, and using MS Word, Excel, PowerPoint, and Outlook. Demonstrates qualities like quality focus, results orientation, adaptability, and teamwork. Strong analytical, reporting, and problem-solving skills, with a keen attention to detail and systems orientation. HSC Holder or Higher Education CIPP certified / Native Payroll certified (EMEA)Sound knowledge of GDPR At least 2 years of work experience in a customer-facing office environmentMid Shift UK working hours - 11. 30 - 20. 30Ability to work overtime (Weekday/Weekend) during year end season and including Mauritius public holidaysWhat’s In It For YouDayforce is fueled by the diversity of our talented employees.

We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment. We encourage individuals to apply based on their passions. Dayforce encourages personal and professional growth. We offer excellent time away from work programs, comprehensive wellness initiatives and recognition through competitive pay and benefits. With a commitment to community impact, including volunteer days and our charity, Dayforce Cares we provide opportunities for you to thrive both in your career and personal life.

Our focus is not just on your job but on supporting you to be the best version of yourself. Fraudulent RecruitingBeware of fraudulent recruiting. Legitimate Dayforce contacts will use an @dayforce. com email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. If you have been asked for any of the above, or believe you have been contacted by someone posing as a Dayforce employee, please refer to our fraudulent recruiting statement found here: https: //www. dayforce. com/be-aware-of-recruiting-fraud