Desktop Operations Specialist

English proficiency(Please note: only updated CVs submitted in English will be taken into consideration)We are an innovative global provider of industrial solutions, specializing in advanced electrical products and services.With over 40 years of experience and a leadership position in Asia.As a global company present in over 140 countries, we're committed to driving innovation and providing sustainable energy solutions.We’ve started operations in Mexico, and we're looking for talented professionals to help us establish a strong presence. This is a fantastic opportunity for growth within a global company.Profile/SkillsBachelor’s degree in Information Technology, Computer Science, Systems Engineering, or a related field.0-3 years in IT support or related roles.Technical: Troubleshooting of hardware, software, Windows OS, printers, and office devices; Basic networking (LAN/WiFi, IP, connectivity); Proficient in Microsoft Office.Service & Communication: Customer-focused, fast response to user issues; Clear communication with non-technical users.Operations: IT asset management experience; Detail-oriented with solid problem-solving.Proven ability to troubleshoot and resolve issues related to:Windows OSComputer hardware & peripheralsPrinters, scanners, and office devicesVideo conferencing systemsBasic network connectivity (LAN/WiFi, IP configuration)English - Advanced(Please note: only updated CVs submitted in English will be taken into consideration)Main Responsibilities:Responsible for the daily maintenance and troubleshooting of computer terminals, laptops, printers, access control systems, and other office equipment.In charge of the daily operations and maintenance of the company's network and office software.Responsible for supporting video conferences and handling any related issues.Manage the allocation, borrowing, return, and registration of IT assets for company employees.Complete other tasks assigned by leaderOffer:Offer a competitive salary package with benefits and perks that exceed the legal requirements.Provides a unique opportunity to immerse yourself in Asian business culture.To work in a culture where we overcome challenges and grow together.To be part of a leading, inclusive and diverse organization that respects everyone's contribution.Build relationships with colleagues from different parts of the world, expanding your professional network on a global scale.We integrate all cultures; we respect and value inclusion and diversity. We're in favor of and committed to equal employment and development opportunities for all, which is why we work all our selection processes without distinction of religion, age, sex, race, gender, identity, sexual orientation, marital status, socioeconomic status, political opinion or any other kind.