Digital Marketing Client Services

Serve as the main point of contact for a portfolio of key clients, building atrusted advisor relationship.Managing all social media platforms of the company and clients.Managing and maintaining client relationships, and ensuring customersatisfaction and project success.Must be proficient in Media Buying on Facebook, LinkedIn, Google andother social media platforms.Manage monthly and campaign content calendars and budget allocations.Monitor, analyze, and optimize content and campaigns performance.Maintaining our social media presence across all digital channels.Work closely with the cross-functional team to deliver business growth with media communications with positive engagement and brand advocacy.Must be proficient in creating Messenger Chatbot.Leading and providing innovative and creative digital marketing strategies for company and clients.Suggesting and implementing new features to get brand awareness, company image and public relation on social media.Closely working with Key Account Management team, Content team and Creative Design team to fit clients’ requirements.Generate, edit, publish and share engaging content daily (e.g., original text,photos, videos and news).Liaise with appointed media agencies in handling of campaigns especially on the company’s social media front Capability to propose clients with upsell and cross-sell services.Proactively identify and address client concerns, ensuring a high level of client satisfaction and retention.Act as the client's advocate within the agency, ensuring their needs and goals are communicated clearly to all internal teams.Develop and present comprehensive digital marketing strategies that align with client business objectives.Provide mentorship and guidance to junior client services and client service executives.Contribute to the development and refinement of client service processes and best practices within the agency.Stay up-to-date with the latest digital marketing trends and technologies toprovide clients with innovative solutions.Proven experience managing a diverse portfolio of clients across various industries.A strong understanding of all core digital marketing channels and their interdependencies.Exceptional verbal and written communication skills with the ability to present complex information clearly and concisely.Strong strategic thinking and problem-solving abilities.Excellent project management and organizational skills.Proficiency with key digital marketing and project management tools.Job RequirementsAny bachelor degreeMust have Business, Marketing or any related certificationBlueprint or Google Garage certification is preferredMinimum 2 - 3 years experienced in marketing, digital marketing or agency experience is preferred.Proven working experience as social media or digital marketing executive.Strong innovative and creativity skillsPassion upon digital marketing and social media managementGood organizational, time-management, teamwork, interpersonal, excellent communication and negotiation skillsWilling to learn new things and strong believe in life-long learningMust have positive attitude with good manner and professional mind-set with a strong sense of commitment and responsibilityHigh-energy, positive attitude, and a strong sense of ownershipAbility to thrive in a fast-paced, high-pressure, and deadline-driven environment.A natural leader and collaborative team playerGood at English skills in both written and verbalGood teamwork and Good interpersonal skillsStrong communication skills with positive attitudesCan-do attitudeAble to work under pressureAbility to travelCompensations and Benefits• Professional and tech-based working environment• Provide transportation, meal and accommodation allowance for business travel• Provide Telephone with limited monthly bill allowance• Provide Overtime• Provide bi- yearly bonus based upon employee KPI meet point• Provide Revenue bonus• Provide Service Year bonus• Provide Medical checkup annually• Provide Corporate salary Advance Benefit• Provide Corporate installment plan benefit• Provide Health Insurance