Director, Business Planning and Operations – AP Corporate Communication

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.Job DescriptionJob DescriptionReporting to SVP, AP Head Corporate Communication, the Director, Business Planning and Operations (BPO) of the AP Corporate Communication function will be responsible for business and workforce planning, strategy development and execution, budget management, management and control of the strategic project portfolio, provision of business support to markets, including enhancing business processes to maximize internal and in-market performance.This role is a key member of the AP Corporate Communication team, working closely with both hub and in market leads to facilitate planning, strategy and reporting activities. This role is the key liaison between global Corporate Communication function and the region, as well as a key member of the regional BPO network. This role requires sound commercial and strategic mindset, as well as strong organizational and influencing skills to ensure its successful delivery, as it involves working closely with the various functional teams and subject matter experts across the organization in the AP Region.ResponsibilitiesBusiness / StrategyLead the AP Corporate Communication group in business planning, strategy development, drive effective leadership and operations through management of key business processes. Manage the tracking, reporting and analysis of AP Corporate Communication metrics and targets, and recommend changes or initiatives to achieve goals as necessaryManage and drive key strategic projects, which typically require cross-functional collaboration from initiation to execution, ensuring alignment with organization, business and market prioritiesEnhance the effectiveness of the AP Corporate Communication team by pursuing initiatives and process enhancements identified during annual planning sessions, quarterly and monthly business reviewsProvide ad-hoc analysis and decision support as necessaryPlanning / OperationalOversee the Annual Operating Plan and annual OKR / goal setting process ensuring that hub and market goals are aligned with AP Corporate Communication strategyDevelop an effective tracking mechanism that monitors progress towards the agreed targets and objectivesCollaborate with cross-functional teams to enhance and generate regular AP Corporate Communication dashboards, provide support in preparation of presentation materials for business reviewContinue to review, enhance business process to drive greater efficiency and share best practices within AP Corporate Communication and Global Corporate CommunicationManage multi-year planning across AP Corporate Communication Collaborate with Finance Business Partner to drive quarterly forecasting and annual operating planManage AP Corporate Communication team townhalls and offsites agenda/content Project-manage large-scale events that AP Corporate Communication is responsible such as APMK, Client Events (on the agenda and content perspective, not events organization), as well as program manage Regional communication campaignsQualificationsQualificationsDegree in Business Management / Business Administration / Communication13-15 years of relevant experience in strategic and business planning, project / program managementPossesses strong business acumen and management skillsProven time management, planning and organisation skills, with ability to handle multiple project work streamsDemonstrated proven ability in planning and driving projects across functions or equivalent experienceCommercially minded with business acumen– good with numbers, data sets and analysisExcellent presentation writing and communication skillsAbility to work both independently and in a team, within a complex and often ambiguous environmentStrong interpersonal and leadership skills to build credibility and influence internal and external stakeholders of various levels and abilities, including senior executivesAdditional InformationVisa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.