Director, Emerging Markets & Strategy

Job DescriptionAre you someone who is innovative and loves working with people? We are hiring a Director of Emerging Markets and Strategy who will be responsible for managing client relationships and proactively building and seeking opportunities for our business. Reporting to the Vice President of Partnerships and Business Performance, we are looking for a strong and experienced leader that is passionate about continuous improvement, business transformation, exceptional experience, delivery and customer relations. You are an incredible People Leader and motivator of teams, who wants to make a difference within the growing Healthcare Industry.This is a full-time, permanent, hybrid position, based out of our Markham office with travel required, as needed.Why You’ll Love Working HereCelebration and Recognition programsCompetitive salary and comprehensive health and dental benefit plansEducation allowance for employees and familyOpportunities for career advancementEmployee Assistance ProgramEmployee perks and exclusive offersWhat You Will DeliverA vision for Customer Service delivery that sets our business apart in the home health care industryImprove revenues by increasing business opportunities for ParaMedManage projects and report on any Key Performance IndicatorsAnalyze trends and recommend/implement actions to positively improve client experience, employee experience, and business outcomesStrong cross-functional leadership skills to inspire and motivate the team to continuously improveStrong project management skillsDevelop strong relationships with clients, stakeholders and direct reportsIdentify and coordinate new business opportunitiesWhat You Bring7 to 10 years of progressive experience in management, ideally account and relationship managementDemonstrated ability to proactively create new business relationships and opportunitiesStrong track record in leading development and integration of profitable business, customer experience and marketing strategiesStrong client and employee focused approach to managementMust have a solid knowledge of the principles, practices and methods of business development, service delivery, project management customer and employee experience, financial management and control, program development, implementation and evaluation, and human resources practices.Ability to work in a fast paced, demanding environmentStrong entrepreneurial, continuous improvement and marketing skills with the ability to motivate and drive changeOptimistic and passionate leadership style.Who We AreParaMed has been providing home care and wellness solutions across Canada since 1974 and is a nationally accredited provider with Exemplary Standing by Accreditation Canada.We are committed to providing an accessible and inclusive hiring process. Accommodations are available on request for candidates taking part in all aspects of the selection process.Time TypeFull timeJoin us as we continue our 40-year tradition to help people live better and provide the most compassionate care possible! Join a winning team and let’s succeed together!ParaMed Home Health Care accommodates the needs of job applicants throughout its recruitment and selection processes upon request.