Director of Account Management

Key Account Director – Med Device CMOWe’re partnering with a global CMO seeking an accomplished Key Account Director to lead strategic customer relationships and drive sustained business growth. This is a pivotal, customer-facing leadership role responsible for translating strategy into results by building trust, delivering value, and expanding global partnerships.The Opportunity:You’ll serve as the central point of contact for major accounts, orchestrating cross-functional collaboration to meet both short- and long-term customer needs. This role blends strategic oversight with hands-on execution with guiding commercial, technical, and operational teams to deliver best-in-class service and financial performance.Your Impact:Strengthen and expand relationships with existing global customers, driving share-of-wallet growth and white-space penetration.Develop tailored account strategies and lead execution through effective collaboration with engineering, program management, manufacturing, and quality teams.Own revenue and margin performance for assigned accounts, delivering on annual sales objectives and KPIs.Maintain an active pipeline and provide accurate quarterly and annual forecasting.Ensure compliance with all regulatory and quality standards while maintaining the highest level of customer confidence.Represent the company in executive reviews, strategic planning sessions, and industry events.Mentor and coach team members, fostering capability development and future succession strength.About You:Bachelor’s degree in a technical or scientific discipline; advanced education preferred.8–10+ years of experience in account management or commercial leadership within a CMOProven success managing complex, global customers and translating strategy into measurable growth.Skilled communicator, negotiator, and problem solver with strong business and technical acumen.Ability to travel up to 25%.This is an opportunity to join a high-performing, values-led organization poised for significant expansion - where your influence directly shapes customer partnerships and business growth.If you feel this could be your next career step and want to learn more, please apply and reach out to me direct.✉️ rporter@lumiraseach.com