Director Of Program Operations

Veterinarians Without Borders North America (VWB) is a charitable organization dedicated to improving community health by supporting animal health and welfare. Using a One Health approach, we work with communities, governments, and partners across Africa, Asia, Northern Canada, and Europe. Together, we advance disease prevention, sustainable livelihoods, gender equality, and humanitarian relief—reaching more than one million people annually.The Director of Program Operations leads the operational management of VWB’s international and domestic project portfolio. Reporting to the Executive Director, this role ensures high-quality, timely, compliant, and efficient delivery of programs across multiple geographies. The Director works closely with project managers, country teams, and cross-organizational functions to strengthen systems, improve project workflows, ensure data and reporting quality, and support staff and volunteers to deliver results.This role is the operational backbone of VWB’s programs—focused on execution, coordination, accountability, and continuous improvement across all project operations.ELIGIBILITY: This role is only open to Canadian Citizens and Permanent Residents.KEY RESPONSIBILITIES1. Project & Operational Oversight (50%)Lead the full project cycle—from start-up to close-out—with strong attention to timelines, workplans, deliverables, and compliance.Maintain oversight of project operations, ensuring workplans, procurement, contracting, and financial processes run smoothly.Coordinate with finance, operations, communications, and fundraising to ensure efficient workflow and problem-solving.Monitor project budgets, compliance requirements, and donor obligations; address operational challenges as they arise.Support partner management, including operational coordination with locally led organizations.Contribute to emergency response operations within assigned programs as needed.Maintain consistent project documentation, systems use, and adherence to internal processes.2. Coordination & Operational Reporting (25%)Ensure monitoring & evaluation tools, indicators, and reporting processes are used correctly across projects.Oversee timely data submission, internal progress tracking, and donor reporting schedules.Review data quality and ensure reports meet operational and compliance standards.Work with teams to track progress against deliverables and flag delays or risks to the ED.Promote practical, evidence-informed adjustments to improve project efficiency and outcomes.3. Team Leadership & Staff Support (25%)Manage and support project managers and technical staff to ensure clarity on roles, deliverables, and timelines.Support onboarding, training, and ongoing professional development for project teams and volunteers.Implement structured performance management processes, including annual workplans.Foster cross-project collaboration and improve consistency in project operations across regions.Strengthen team capacity in project management, compliance, reporting, and operational systems.QUALIFICATIONSEducation & Professional experienceAdvanced degree and relevant experience in public health, animal health, agriculture, and/or international development programming.10+ years of progressive project or program management experience, including overseeing multi-country teams.Demonstrated ability to manage grants, budgets, timelines, reporting and donor compliance.Experience with MEAL systems, operational risk management, and remote team coordination.Excellent communication, facilitation, and relationship-building skills.Commitment to decolonized, locally led, and inclusive approaches.Core CompetenciesOperational excellence and project management disciplineRisk identification and mitigationSystems thinking and workflow improvementBudget and compliance oversightTeam coaching and performance managementCross-cultural communicationAccountability and integrityContinuous learning and adaptationWHAT WE OFFERComprehensive benefits package, including health and dental coverage.Four weeks of paid vacation annually, plus additional paid sick and personal days.Flexible work arrangements (remote-first team across Canada).Opportunities for professional development and international collaboration.A chance to contribute to meaningful change in communities worldwide through the power of One Health.HOW TO APPLYInterested candidates are invited to submit a resume and cover letter in one PDF to recruitment@vwb.org. Applications will be reviewed on a rolling basis until the position is filled. VWB is committed to equity, diversity, and inclusion and welcomes applications from all qualified individuals, especially those from traditionally underrepresented groups.