Dispatch Supervisor

Dispatch SupervisorDepartment: LogisticsStart date: 1 Feb 2026Location: PaarlEmployment type: Full time PEOPLE AND WORK CULTURE AT DOEHLERThe people and work culture at Doehler have been part of our success story in the past and will continue to drive our performance in the future. Our headquarters are in Germany and we have close to 10 000 employees located in more than 70 countries around the world. Our culture stems from our fundamentals, which defines our values, who we are and what we stand for. This framework enables us to be agile and to deliver out-standing customer solutions. We are passionate about everything to do with the future of nutrition. The blend of expertise, innovation and our cutting-edge technology appeals to the entrepreneurial mindset of our employees. That is why remarkable people join and stay with Doehler. YOUR ROLEWe are looking for an experienced Dispatch Supervisor to lead and coordinate daily dispatch operations in a fast-paced warehouse environment. The successful candidate will be responsible for managing outbound logistics, ensuring on-time deliveries, maintaining accurate documentation, and leading a team of dispatchers and warehouse staff to meet operational targets. YOUR RESPONSIBILITIES·        Supervise daily dispatch operations, ensuring all outbound orders are prepared, checked, and dispatched accurately and on time.·        Plan and allocate workloads, vehicles, and drivers to meet delivery schedules efficiently.Coordinate closely with warehouse, inventory, and transport teams to ensure smooth order flow and delivery.·        Monitor order tracking, delivery performance, and customer service standards.Maintain accurate dispatch records, delivery notes, and transport documentation.Ensure compliance with safety, quality, and regulatory requirements related to dispatch and transport.·        Conduct regular team briefings to communicate daily targets, updates, and performance metrics.·        Train, mentor, and evaluate dispatch staff for accuracy, efficiency, and adherence to company policies.·        Manage and report on KPIs such as on-time delivery rate, order accuracy, and dispatch turnaround time.·        Investigate and resolve delivery discrepancies, shortages, or customer complaints promptly.·        Support continuous improvement initiatives to streamline dispatch operations and reduce costs.YOUR EXPERIENCE, SKILLS AND KNOWLEDGE·        Matric ·        Minimum 5+ years of experience in dispatch, logistics, or warehouse supervision (high-volume operation preferred).·        Strong leadership and team management skills with a hands-on approach.·        Proven experience in route planning, load management, and transport coordination.·        Familiarity with WMS (Warehouse Management Systems) and TMS (Transport Management Systems).·        Excellent communication and problem-solving skills.·        Ability to work under pressure and meet strict deadlines.·        Good understanding of HSE (Health, Safety & Environment) and warehouse compliance standards.·        Basic computer skills (Excel, ERP systems, and dispatch software).YOUR BENEFITS·        The opportunity to join a fast-growing global company in the Food and Beverage industry. ·        A new and challenging role with the freedom to take ownership and make great things happen. ·        Being part of a passionate team, who love and feel proud about what they do.·        Pension fund.·        Medical Aid benefit participation (non-compulsory).·        Half pay maternity leave.·        13th cheque.