Seasonal Room Supervisor required

Duties & ResponsibilitiesOperations And Service DeliveryEnsure work schedules/job cards are in place for each position and relevant to site.Ensure consistently high service standards are maintained for all services in scope with regular inspections.Ensure that staff are correctly and smartly dressed displaying a name badge.Highlight to sites the importance of upholding the company image at all times.Ensure that cleaning methodology are strictly adhered to in line with company policies, quality programmes and legislation.Managing company assets by performing monthly spot checks on high value items.When checking assets ensure that equipment is kept in a good condition and repaired and serviced when required. Do daily checks and follow-ups.Report maintenance and safety concerns to the manager on a day to day bases.Maintain personal health, hygiene and professional appearance.CommunicationResponding to management request timeously and providing necessary action required.Responsible to regularly keep line management informed of pertinent issues relating to the unitHealth And SafetyEnsure that all OHS Act (Occupational Health and Safety) requirements are adhered to for site specific requirements in line with company policies, quality programmes and legislation.GeneralTo maintain a high standard of morale and motivation through good communication skills.May be required to assist with any other duties that may be outside scope of responsibility.Skills and CompetenciesUnderstand cleaning principles and knowledge of company policies and procedures.Strong people skills.Exceptional customer service skills.A flexible “can do” attitude.Excellent verbal and written communication skills.The ability to multi-task within a fast paced environment.Able to work independently and under pressure.QualificationsMatric/Grade 12 or minimum Grade 11 with relevant experience.Minimum 3+ years Room Supervisory experience gained in a hospitality industry essential.Excellent people management skills.Experience in health and safety standards and management advantageous.HACCP training/similiar is highly advantageous.Clear credit and criminal records a must.Flexible to work over weekends and shifts.