We are seeking a dynamic and experienced Country Manager to lead our operations and drive business growth in Senegal. As the Country Manager, you will be responsible for formulating and executing the company's strategy in Senegal, building strategic partnerships, ensuring compliance with local regulations, and fostering a high-performance team. This role requires a strategic thinker with strong operational expertise, exceptional relationship management skills, and a deep understanding of the Senegal market.
What will I be doing?Collaborate with the senior leadership team to develop and implement the country strategy, aligning it with the overall organizational goalsCreate and execute the operational strategy for Senegal, including the establishment of infrastructure required to support business growthContinuously improve operational capabilities, optimize pay-in/ pay-out methods, and enhance processes to drive efficiency and enhance conversion ratesIdentify and cultivate strategic relationships with partners, acquirers, payment processors, banks, and other stakeholders to unlock growth opportunitiesLead negotiations and execute commercial partnerships and agreements, ensuring mutually beneficial terms and compliance with legal and regulatory requirementsCollaborate with internal teams, including expansion, product, technology, legal, compliance and commercial teams, to align on operational, product, and technology roadmaps.
Facilitate seamless integration of partnerships and optimize processes for maximum synergiesAnalyze performance metrics, market trends, and customer insights to optimize business operations and conversion ratesUtilize data-driven strategies to enhance performance, identify areas for improvement, and drive operational excellenceWork closely with the legal and compliance team to ensure adherence to local laws, legislation, and regulationsStay informed about regulatory changes, maintain compliance, and engage with regulators when necessaryMaintain a strong personal network, actively participate in professional organizations, attend conferences, and industry events to enhance the company's brand visibilityEngage with local legal experts, accountants, tax professionals, and regulators to ensure smooth operations and compliance with local regulations.
Stay updated on local market dynamics, regulatory changes, and leverage local knowledge to drive business success and operational excellenceWhat skills do I need?Adaptability to thrive in fast-paced, ambiguous environmentsSelf-starting attitude with a willingness to collaborate across global teams and time zonesProven expertise in Senegalese payments or financial systemsStrong negotiation skills for optimizing contracts and agreementsExtensive network within the Senegalese market's payment ecosystemAbility to take calculated risks based on strategic insightsLeadership capabilities to drive projects and foster cross-functional teamworkStrategic vision with a focus on operations and business developmentDeep understanding of Senegalese market dynamics and regulatory landscapeTrack record of cultivating strategic partnerships and driving operational excellenceExcellent communication and relationship management skillsAnalytical mindset to translate data into actionable strategiesProficiency in team management and motivationComprehensive knowledge of regulatory and compliance requirementsPositive attitude and inquisitive natureTechnical proficiency as a bonus
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